We welcome feedback from our customers, indeed, an integral part of our ISO 9001:2008 Quality Management System is the commitment to an annual customer satisfaction survey.
Here are just some of the testimonials we have received from our customers.
I want to thank Pat for organising cover, but also extend my gratitude to Lee as he went above and beyond to see the job through. He worked longer, and was more flexible than was reasonably expected of him and because of this we were able to complete all additional work on time. He is a good lad and will definitely be someone I will look to use again.
Just a quick thank you to your and your employees for the help that you have given us over the last few months, the level of knowledge and the way all your employees have gone about their business whilst working at Brush is a credit to yourself and your team. Matt Seedhouse was particularly helpful this week on the visual inspection he carried out for us, we are going through a bit of a learning curve here at the moment and would like to thank all at Applied for their support.
Many thanks to James and his team for their positive and professional approach during the visit.
Thank you again for Applied’s help and assistance over the last few days. May I also comment on the your employee Lee Armstrong whom throughout the visit to our customer was a credit to your company and a pleasure to work alongside at all times.
Thank you for your help on our order; we couldn’t have hit the on-time delivery without your help. Could you pass on my thanks to all involved please.
Thank you for helping us to meet our customer’s delivery schedule by delivering our order on-time, in full, to the correct quality standards.
I am writing to thank Applied Inspection and particularly Fred Hawksworth for the efficient installation and completion of the cabling work and of the prompt issue of documentation. Thanks are also due for your ability to re-schedule and work around the programme changes and for working unusual hours to keep the programme on schedule.
Applied Inspection Burton achieved a creditable 100% on the Supplier Assessment as so much of the work you do is safety critical. This should be the case but it is still a very good performance and I would have no hesitation in recommending Applied Inspection for further contracts with our company.
Just a few lines to say thank you all for excellent service over the past year. Your customer commitment and professionalism have been outstanding and we would have no hesitation in recommending your company.
On the evening of 29th January you were requested to carry out some MPI at Slade Green Depot in London at 8 a.m. the following day. Following a series of telephone calls, you were able to confirm that there would be a PCN level 2 operator available on site, at the requested time. I would like to thank both you and the operator for the way in which you put yourselves out at such short notice.
Please accept our sincere thanks for the co-operation and efforts of your team in rescuing a potentially disastrous situation. Without this help we would have suffered severe with our client.
Many thanks to Paul yesterday, our Global Safety Manager was impressed by Paul’s knowledge and diligence for all the aspects of the guys performance on site from set up to safety information and the standards that they and your company implement. He would have stopped the job if he was unhappy about any aspect of the works, so a massive thanks again.
Many thanks to you and your team for your support in what has been a very busy year.
Thanks to everyone at Applied Inspection for your support this past year (Jamie especially).
Many thanks for the service given and completing the work in a speedy and efficient manner.
I thought I’d better thank you guys for the service that you provided.